Current note: MobileConnect is not affected by the recently discovered and discussed log4j vulnerability (CVE-2021-44228).

MobileConnect 是一款辅助型个人听觉解决方案,通过 WiFi 将实时音频内容传输至会议室内任何一台 iOS 或 Android 手机。


MobileConnect 包含三个关键组件:MobileConnect 工作站是将音频传输至网络的桥梁,其功能主要是提取会议室中的音频信号并将其传输至首选的流网络。使用预设的 WiFi 接入点,将信号发送至各工作站中最多 100 部智能手机中,MobileConnect 应用程序则充当接收器的角色。如果使用多个工作站,MobileConnect 管理器将作为负责管理所有 MobileConnect 工作站的单一管理点。如不需要使用 MobileConnect,那么它可在“独立模式”下运行,您可使用本地网络界面运行和管理单个 MobileConnect 工作站。







共有两种安装 MobileConnect 的方式:简约版本的独立模式,以及完全集成和具有可扩展性的管理模式。这两种模式为您提供了所需的灵活性,可...

共有两种安装 MobileConnect 的方式:简约版本的独立模式,以及完全集成和具有可扩展性的管理模式。这两种模式为您提供了所需的灵活性,可轻松将 MobileConnect 工作站集成至现有的音频设置和网络环境中,且不受数量限制。您可以随时在两种模式之间自由切换,系统能够轻松升级和改变,以满足将来的需求。



尤其是在操作多个 MobileConnect 工作站时,MobileConnect 管理器能帮助您远程掌握系统的运行状况。此外,MobileCo...

尤其是在操作多个 MobileConnect 工作站时,MobileConnect 管理器能帮助您远程掌握系统的运行状况。此外,MobileConnect 还能帮助您专注处理重要事项,无需处理繁琐的工作任务,如清洁设备、提供租赁设备或充电。MobileConnect API 还可以提供访问渠道的全新二维码,将其轻松整合至您的会议日历中。



使用 MobileConnect 管理器掌握所有內容。
輕鬆地在系統上新增其它 MobileConnect 站點。
在房間內的任何地方單獨使用 MobileConnect。
MobileConnect API
透過專用 API 自動重新生成 QR 代碼等任務。
Dante 整合
透過 Dante 充分發揮數位音訊的潛力。

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  • What application is MobileConnect made for?

    • The main application of MobileConnect is assistive listening.

      The aim is an uncomplicated and full inclusion of people hard of hearing. The “Bring-Your-Own-Device” concept brings the audio stream directly to a user’s personal smartphone making it easily accessible and intuitive to use. The two biggest benefits are that the person hard of hearing does not have to ask for a specific receiver device and that this person can sit wherever the WiFi is.

      Besides assistive listening the system can also be used for interpretation applications because it is scalable in terms of provided audio channels.

  • How does it work?

    • The MobileConnect Station works as an audio streaming server within the network. It picks up an audio signal (XLR or DANTE) and bridges it to a LAN for being further distributed via WiFi to the personal smartphone running the MobileConnect app (iOS & Android).

  • How many end-users can listen to an audio stream simultaneously?

    • One MobileConnect Station supports 100 simultaneous listeners. This means either 100 listeners for one channel or in total 100 listeners for two channels per Station, e.g 60/40 or 80/20.

      The MobileConnect system is highly scalable and so multiple MobileConnect Stations can be used at the same time if more simultaneous listeners or audio channels are required.

  • How many audio channels are available on one MobileConnect Station?

    • Two channels (Mono or Stereo) are available. The audio signal can be fed into analog (XLR) or via DANTE.

  • Is Sennheiser MobileConnect ADA compliant?

    • Yes, read our full statement on ADA compliance here.

  • How can it be integrated into my auditorium, venue or meeting room?

    • The most simple integration setup is shown in the picture below - the so called “Standalone Mode”. An audio source is connected to the MobileConnect Station via DANTE or XLR analog. The MobileConnect Station is connected to the WiFi network over the “PoE/Stream” LAN port.

      The local Admin interface for configuration can be reached over the “Ctrl” LAN port from your browser at the address .

      As soon as the MobileConnect app on a smartphone scans the QR-Code it will establish a streaming connection to the MobileConnect Station and so will receive the audio content.

  • Does the system provide a WiFi network?

    • No, the WiFi network needs to be in place. Detailed WiFi requirements can be found here.

      If you want to set up a dedicated WiFi network for Sennheiser MobileConnect, please contact a professional IT integrator.

  • How does the end-user listen to the audio stream?

    • To activate the audio stream via the MobileConnect app, the end-users smartphone must be connected to the same WiFi where the MobileConnect system is integrated in.

      The end-user can connect to a location specific audio channel by the following three methods:

      1. browsing the channel list within the app (if not hidden)

      2. scanning a specific channel QR-Code

      3. typing in manually a channel ID

      Lastly, the end-user can listen to the audio stream over wired headphones that are connected to the smartphone. It is also possible to listen directly over the hearing aids or the cochlea implant in T-Position with the combination of an induction neck loop that is connected to the smartphone.

  • Is there a delay/latency in the audio transmission?

    • The following latency can be expected with the system:

      - On iOS devices the latency is 50-55ms

      - On mid-range to high-end Android devices (Wifi 5/ac & Android Version >9) the latency is 50-65ms

  • Which smartphones are recommended to use with MobileConnect?

    • In terms of Android we recommend to use mid-range or high-end devices that support Android Version >9 and WiFi ac. For iOS we recommend all devices that support iOS version >13.

      In the following you can find a list of selected devices that we can recommend in terms of audio stability and latency:


      iPhone 8 - present

      iPod Touch (7th Gen.)


      Google Pixel 3 - present

      Samsung S-Series 8 - present

      Samsung Note Series 8 - present

  • Which headphones do you recommend, and which induction neck loop do you recommend?

  • Is it also possible to use headphones or hearing aids connected via Bluetooth?

    • Yes, this is possible, but the current Bluetooth technology (< Version 5.2) does not provide ultra low latency audio transmission. This means that with Bluetooth connection the audio transmission won’t be lip-sync.

  • What if the smartphone does not provide a 3.5 mm headphone jack?

  • Can I customize the app with my own logo or color?

    • No.

  • Is there an SDK (Software Development Kit) for implementation into my own app available?

    • No.

  • Is the receiver app available as a browser add-on?

    • No, the app is only available for iOS, MacOS (M1), iPadOS and Android devices.

  • Is it possible to secure an audio channel?

    • Yes, it is possible to change the QR code / Channel ID of a channel at any time. After a change, each current listener will be disconnected from the channel and can only log in again with the newly created QR code / Channel ID.

      In addition, it is also possible to set a dedicated PIN code for each channel.

  • Does the system require an internet connection?

    • The MobileConnect system itself only requires internet connectivity when it is used in the so called “Manager Mode” because the MobileConnect Manager handles the authentication and updates over the cloud.

      In “Standalone Mode” the MobileConnect system does not require an internet connection.

      For the end-users smartphone we recommend to offer an internet connection on the WiFi-side because some smartphones will automatically disconnect from a WiFi that is not providing internet connectivity and this will lead to audio dropouts.

  • Can I use my old CinemaConnect system with the new MobileConnect App?

    • Yes, the MobileConnect App supports CinemaConnect systems including subtitles.


  • Digital Brochures
    • Digital Brochure MobileConnect (2.8 MB) 下載

    • MobileConnect E-Book 下載

  • User Guide & Documentation
    • User Guide & Documentation - MobileConnect 下載

    • Network Setup Whitepaper - MobileConnect 下載

  • Privacy & Cookies
    • Privacy and Cookies - MobileConnect 下載

  • Terms of Use
    • Terms of Use - MobileConnect 下載

  • EU Declaration of Conformity
    • EU Declaration of Conformity - MobileConnect Station (890 KB) 下載

  • 特性列表
    • MobileConnect System Specification (250 KB) 下載

  • Compliance Statement
    • ADA Compliancy Statement for Sennheiser MobileConnect (77 KB) 下載

  • Wall signs
    • Wall sign - MobileConnect (2.4 MB) 下載

  • 3rd Party Integration
    • 3rd Party Plugins – MobileConnect 下載


Sennheiser MobileConnect-實現在影院、劇場和音樂廳演出中易於使用的創新性助聽系統。請填寫下面的表格來了解MobileConnect是如何為新的觀眾實現助聽功能的。

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